Frequently Asked Questions
General Product Info
What is Everly sweetened with?
Our sweetener blend is stevia leaf extract and organic erythritol. We love this blend because it allows us to balance great taste with being natural, sugar free, and zero calorie.
Stevia is a plant from South America that is natural and sweet. Our stevia is grown in Brazil, and we do not use artificial additives or chemical processes when sourcing our stevia leaf extract.
Organic Erythritol is an amazing, natural sweetener that does not affect blood sugar, does not cause tooth decay, and is noncaloric. Erythritol occurs naturally in pears, soy sauce, wine, watermelon, and grapes, and is a great alternative to sugar.
These two sweeteners together make Everly the healthy alternative to sugary and artificial beverages.
What is the difference between each Everly line?
Energy has organic green coffee bean extract (120 mg of caffeine/serving), 6 B Vitamins plus 150 mg of hydrating electrolytes per serving. For jitter-free energy + hydration! We recommend only 2-3 servings daily depending on your caffeine tolerance.
Hydration is caffeine-free and contains 100 mg of electrolytes per serving. All about helping you drink more water by making water taste great. Feel free to drink as many servings per day as you’d like.
Belly Health is our caffeine-free, probiotic, powdered drink mix (2 billion CFU per serving) plus 150mg of electrolytes per serving. With Everly Belly Health, you can make your belly happy while also achieving your daily hydration goals. We recommend taking two or three servings a day for at least ten days to see results.
How do I use the pouch?
The Everly spouted pouch was created to give our customers both bulk pricing and portability. These small pouches pack 20-30 16 oz servings each and can easily fit in a purse or backpack or on your desk.
With the pouch, you can customize your Everly to your preferred flavor level. A little Everly goes a long way, so start with a few small shakes and add to taste (like salting to taste)! After your first few tries, how much powder to add will start coming naturally to you. If you prefer to measure it out, we recommend pouring about a teaspoon of Everly into 16 oz of water, but most people get a feel for their preferred flavor level and customize accordingly.
What are natural flavors?
Natural flavors are a blend of natural oils from fruits, vegetables, roots, leafs, and other plants. There are no sugars or artificial ingredients contained in, nor added to, these extracted flavors.
Is Everly sugar-free?
Yes! We do not use sugar, and each of our recipes have 0g of sugar. We use two natural, sugar-free sweeteners: stevia leaf extract and organic erythritol.
Is this a powder, liquid, or gel?
Everly is a powdered drink mix that you can mix into your water. As a natural product, it can take up to 1 minute to fully dissolve. Please also be sure to stir or shake well.
Is Everly gluten free?
Yes, Everly is gluten free. There are no wheat products in our formulas
Is Everly Vegan?
Yes, Everly is vegan. There are no animal products in our formulas.
Are Everly products made on shared equipment with common allergens like nuts?
Everly drink mixes are made with natural ingredients, free from common allergens.
Everly drink mixes are now produced in an allergen-free facility as of October 2022. No peanuts, tree nuts, seeds, or wheat! Feel free to reach out if you need more details on allergens.
Our 3-in-1 Instant Latte contains coconut.
What non-dairy creamer is used in the 3-in-1 Instant Latte?
The non-dairy creamer in our 3-in-1 Instant Latte is 95% coconut milk, maltodextrin and emulsifier (gum acacia). The non dairy creamer does not have any hydrogenated oil. Learn more about the 3-in-1 Instant Latte here.
Shipping, Returns and Orders
Can I call and place an order over the phone?
Sorry, at this time we do not accept phone orders.
Is Everly available in retail?
We are not currently available in retailers near you. The best alternative would be our site or Amazon!
How do I update my subscription?
You can make changes to your subscription, such as skipping an order, swapping flavors, or changing your billing information, by logging into your account.
If you have a subscription but the system is not recognizing your account or password, you can verify your account here or you can log in by clicking "click here" under "Need help accessing your subscriptions?" on the account page.
What is your shipping policy?
Free shipping on US orders $30 and up, otherwise shipping is just $5. Free shipping on International orders over $75, otherwise shipping is $15.
Everly Drink Mix orders ship Monday - Friday from our Utah warehouse. Our Instant Coffee orders ship from our Texas warehouse. Most orders ship within 24 hours but please allow 2-3 business days for processing.
If you are in Canada, please look for us on Amazon Canada.
What is your return policy?
We will refund you in full, for any reason, within 30 days after your purchase.
Helpful Lifestyle Information
Can I mix Everly with sparkling water?
Yes! We would recommend making a "simple syrup" first by combining the powder with a small amount of still water. Then once the powder is mixed with the still water slowly add your soda water. You can see a recipe example here.
How much Everly do I need to make a gallon pitcher?
Each serving is 1 TSP to 16-12oz of water with 20-30 servings per pouch! To make a gallon to share you would need 2 full tablespoons of Everly.
How much water should I drink a day?
The amount of water you need will depend on a lot of factors, such as the temperature around you and your level of activity. In general, you should aim for around eight cups (64 ounces) of water per day! If you’re exercising and sweating a lot, aim to drink extra water.
How can staying hydrated help during menopause?
During menopause, hydration takes on extra importance because body water content drops, in part due to lower estrogen levels. Staying hydrated during menopause can help manage symptoms like dry skin, headaches, hot flashes, and night sweats.
Do you sell wholesale to retailers?
Yes! Please email us at firstname.lastname@example.org to learn more.
Ask us about wholesale pricing and let us know in what context you will be selling Everly.
Don’t see your question here?
Contact us and we will get back to you ASAP!